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Privacy Policy

At Idaho Town Car, we are deeply committed to protecting the privacy and personal information of our customers. The information you provide us, including but not limited to your name, contact details, and travel itinerary, is used solely for the purpose of providing you with our transportation services and enhancing your overall customer experience. We do not share, sell, or disclose your personal information to third parties, except as required by law or in situations necessary for the fulfillment of our services. Our website may use cookies to improve user experience, but these do not collect personally identifiable information. Your trust is our highest priority, and we strive to safeguard your personal information with the utmost care and respect. We encourage our customers to review this policy regularly for any updates.

Refund Policy

At Idaho Town Car, our highest priority is ensuring an exceptional customer experience, and we deeply appreciate your trust in our services. We understand that despite our meticulous preparations, unforeseen circumstances can occur. Our vintage vehicles, while aesthetically pleasing and well-maintained, are subject to the quirks of age and may occasionally face mechanical issues. In such instances, rest assured that we will promptly send a backup vehicle to prevent any disruptions to your event. However, if you ever feel that we haven't met our commitment—providing a clean, beautiful car and a professional driver—we strongly encourage you to contact us immediately at 208-871-6900. We take your concerns seriously and will promptly address them. In the unlikely event that we fail to show up for an event—a situation that has yet to occur in our company's history—we will issue a full refund. Additionally, if your event runs over the allotted time, we will inform you of any additional costs in advance of charging them to ensure transparency and fairness. Your satisfaction is central to our service, and we are dedicated to making things right when they go wrong.

How can I get in contact with you?

We at Idaho Town Car are always eager to hear from you, and we value your feedback and inquiries. Whether you have questions about our services, need assistance with booking, or would like to provide feedback on your experience with us, please don't hesitate to reach out.

Phone: 208-871-6900

277 S 27th St
Boise, ID 83702

We are committed to responding promptly and providing the assistance you need. Our dedicated customer service team understands the importance of clear and efficient communication, and we are ready to go above and beyond to ensure your complete satisfaction. Thank you for considering Idaho Town Car for your transportation needs; we look forward to serving you.